Hydro-Tech Irrigation

Posted on January 6, 2024January 8, 2024 by writer

Hydro-Tech Irrigation, Co.

A field services company that offers end-to-end irrigation solutions throughout Virginia, Maryland, and Washington. From design to installation to repair, this company specializes in residential sprinkler systems. Having installed over 17,000 of these systems, Hydro-Tech Irrigation has worked with a variety of customers – from contractors, government officials, to homeowners.

Prior to installing Kulturra’s Payment Center, Hydro-Tech Irrigation had an inefficient payment process that negatively affected their cash flow. For each project, there was a noticeable time delay between sending the customer their invoice and their eventual payment, which relied on how promptly the customer paid. This process was neither time nor cost effective.

However, Kulturra’s Payment Center revolutionized Hydro-Tech Irrigation's payment process. Payment Center enables them to accept various forms of payment, instantly generate invoices, and store all relevant information in one centralized platform within their Salesforce system. Now, with this user-friendly platform, their professionals can create invoices and accept credit card payments out on the field, speeding up their cash flow as they receive immediate payments. By installing Payment Center’s efficient invoicing and payment system, Hydro-Tech Irrigation no longer has to worry about their payment process and can focus their attention on what they do best: delivering first-class irrigation services to their customers.

Like Hydro-Tech Irrigation, let us help improve your invoicing and payments process using Payment Center. Schedule a FREE demo today!

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Sollis Health

Sollis Health experienced vast improvement in invoicing and bill collecting using Kulturra Payment Center.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

Nations Roof

Posted on October 10, 2023January 8, 2024 by writer

Master the Payment Process in Salesforce

Nations Roof is a leading field service company that specializes in commercial roofing solutions. With 28 locations spanning more than 20 states, Nations Roof has brought their expertise to all corners of the United States. With a comprehensive range of roofing services – such as roof repairs, commercial roof replacement, new construction, and more – Nations Roof has been serving the roofing needs of their customers for more than 15 years.

Before installing Kulturra’s Payment Center, Nations Roof struggled to find an all-inclusive app within Salesforce that could accommodate all of their needs. What's unique about Nations Roof's invoices is that on each invoice, they include a before and after picture of their customer's roof as a visual confirmation of the completed work. As a result, they used two separate apps for billing and invoicing as they would create work orders in Salesforce and then create the invoice with the photos using a third party. As their business scaled, maintaining the two separate systems became too difficult to maintain.

With Kulturra’s Payment Center, Nations Roof no longer has to toggle back and forth between two separate systems as they can create their work orders and image-featuring invoices all within Salesforce. This system of "one-click invoicing" has streamlined their customer service process, resulting in improved customer satisfaction and increased operational efficiency.

Additionally, with Kulturra’s Payment Center, Nations Roof employees are able to consolidate all information in one centralized platform, and can easily create reports and dashboards to track receivables.

Thanks to Kulturra's Payment Center, Nations Roof has revolutionized its payment process, achieving greater efficiency without compromising any of their essential requirements, ultimately saving valuable time and resources.

Like Nations Roof, let us help improve your invoicing and payments process using Payment Center. Schedule a FREE demo today!

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Sollis Health

Sollis Health experienced vast improvement in invoicing and bill collecting using Kulturra Payment Center.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

The Intern Group

Posted on October 9, 2023January 8, 2024 by writer

Pioneering Payment Simplicity

A global leader in experiential education, being the trusted international internship program provider for 100+ leading universities worldwide. The Intern Group spans five continents with nine program destinations. With three different kinds of programs – Global Internship Program, Digital Nomad Program, and Virtual/Remote Internship Program – the Intern Group presents an exciting opportunity for college students who are interested in blending their pursuit of professional experience with their desire for travel and exploration.

Prior to installing Kulturra’s Payment Center, the Intern Group struggled to maintain two separate systems: one for billing and invoicing, and another for CRM. As their business scaled, they realized maintaining two separate systems was not a sustainable payment process, particularly because it compromised their valuable time and resources.

However, by integrating their CRM and billing systems into a single platform, Kulturra’s Payment Center has revolutionized the Intern Group’s payment process. Now, their employees can instantly generate invoices, craft dashboards to track receivables, and store all relevant information in a centralized platform all within Salesforce.

Payment Center has not only streamlined their employees’ responsibilities, but has also made the lives of their customers easier as customers can now conveniently pay their fees directly from their invoices using any payment method they choose.

The convenience and highly-functional nature of Kulturra’s Payment Center has paved the way for payment simplicity, enhancing the overall efficiency of the Intern Group’s payment process.

Like The Intern Group, let us help improve your invoicing and payments process using Payment Center. Schedule a FREE demo today!

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Sollis Health

Sollis Health experienced vast improvement in invoicing and bill collecting using Kulturra Payment Center.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

EF Gap Year

Posted on October 6, 2023January 8, 2024 by writer

Streamlining the Payment Process: Merging CRM and Billing Systems

EF Gap Year offers a variety of experiential programs for students who are interested in spending their gap year abroad. EF Gap Year program’s span more than 100 countries in 6 continents, offering three different kinds of programs: Gap Year Programs, Gap Semester Programs, and Short Term Programs. Their innovative experiential learning model leverages the power of travel to prepare students for success. By helping students discover their goals and equipping them with the necessary skills and confidence to achieve these goals, EF Gap Year provides students with a fulfilling experience and lifelong memories.

Before installing Kulturra’s Payment Center, EF Gap Year had two separate systems for billing and CRM, which compromised their time, resources, and productivity. Additionally, as their business scaled, it became even more crucial that they used a comprehensive, fully-functioning payment system that could accommodate their wide variety of customers who touched all corners of the world.

This is when Kulturra’s Payment Center stepped in. By merging their CRM and billing systems, Payment Center allows EF Gap Year to instantly generate and send invoices, accept various payment methods, and store all information in a single platform all within Salesforce. Their students can pay directly from their invoices using check, cash, or credit card. Additionally, with Payment Center’s user-friendly interface, EF Gap Year employees can easily generate reports and dashboards to track payments and receivables, making the CRM process as intuitive as possible.

Overall, Kulturra’s Payment Center has revolutionized EF Gap Year’s payment process, allowing them to focus on what they do best: empowering their students through their experiential learning programs.

Like EF Gap Year, let us help improve your invoicing and payments process using Payment Center. Schedule a FREE demo today!

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Sollis Health

Sollis Health experienced vast improvement in invoicing and bill collecting using Kulturra Payment Center.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

University of Fredericton

Posted on October 4, 2023January 8, 2024 by writer

Empowering Higher Education: Integrating CRM and Billing Systems for Seamless Payments

Empowering Higher Education : Integrating CRM and Billing Systems for Seamless Payments

Based in Canada, the University of Fredericton is a fully-online higher education institution that offers a variety of degrees such as Associates, Bachelors, MBAs, and Master’s Certificates. Their remote learning model provides unparalleled convenience for adult students, empowering them to seamlessly balance their personal obligations while pursuing their education from any corner of the globe.The University of Fredericton has been ranked one of the best online universities in Canada by Course Compare.

The university helps students from all over the globe, from all backgrounds, to get a world-class education at a fraction of the cost of going to traditional universities. Because UFred gets enrollees from different parts of the world with various types of payment mechanisms, the university needed a powerful payment system that can handle different payment methods such as credit card, PayPal, bank transfer, and others.

Prior to installing Kulturra’s Payment Center, the University of Fredericton had two separate systems for billing and CRM. As their business scaled, it became increasingly difficult to manage the two systems, thus compromising their time, resources, and productivity. Looking in the Salesforce Appexchange to find a comprehensive solution, they struggled to find an app that could do it all – invoicing and payments.

However, the University of Fredericton's payment process has been seamlessly transformed by Kulturra’s Payment Center, mirroring the convenience of the University’s remote learning model. By integrating their CRM and billing systems into a single platform, Payment Center allows them to instantly generate invoices, accept a wide range of payment methods, and consolidate all relevant information in a centralized platform all within Salesforce. Notably, students can conveniently pay their fees directly from their invoices using check, cash, or credit card. Additionally, with this user-friendly interface, the University’s employees can easily create reports and dashboards to track payments and receivables.

With the installation of Payment Center, the University of Fredericton has discovered the holistic solution they were looking for: a Salesforce platform capable of seamlessly managing both invoicing and payments.

Like University of Fredericton, let us help improve your invoicing and payments process using Payment Center. Schedule a FREE demo today!

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Sollis Health

Sollis Health experienced vast improvement in invoicing and bill collecting using Kulturra Payment Center.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

Inception Online Marketing

Posted on October 1, 2023January 8, 2024 by writer

Inception Online Marketing is a marketing agency that has one goal: to help chiropractic practitioners tell their stories in the most effective way possible. They understand what it takes for a practice to stand out in today’s digital world and are committed to helping their clients achieve their goals.

They offer a six-step approach to total personalized marketing optimization which includes: website optimization, Google Adwords utilization, social media optimization, reputation management, content creation, and customer connection. Their approach is designed to help practitioners attract more patients and increase revenue.

With Kulturra Payment Center, Inception Online Marketing can take payments online for their clients across the country. This partnership, now three years old, enables their clients to have a wide range of payment options, including ACH (Automated Clearing House), credit cards, debit cards, and checks.

Kulturra also enables Inception Online Marketing to process recurring payments from satisfied clients and send automated reminders for outstanding invoices. This is a great feature for clients who want to pay on a regular basis and are too busy to remember when the next invoice is due. All these features are fully integrated with Salesforce CRM.

So, we've asked the Inception Marketing team to tell us more about their experience with Kulturra Payment Center and how it has changed the way they do business. We interviewed, John Owens, the Chief R&D Officer of Inception Online Marketing:

JOHN OWENS

What challenges were you looking at prior to implementing Kulturra Payment Center?

We offer subscription services to our clients, and it was a little challenging to find a payment service that would fit our build out.

What role did Kulturra Payment Center play in helping you reach your objectives, improve your company, and become more successful?

We built our Salesforce system in a unique way. So, couldn’t use any of the “out of the box” systems on the market. It was only Kulturra and its team that was able to create a workaround that perfectly fits our unique needs that integrates well with our build out.

How did Kulturra’s Payment Center help you solve those challenges?

We were able to work closely with the tech support team to develop a custom solution for our needs. It was a pleasure working with the Kulturra Team.

Why would you recommend Kulturra Payment Center and their team?

Customer service has been fantastic and prompt. Their software solution just simply works with almost no issues. If anything does come up, they’re able to resolve it in a timely manner.

Has Payment Center made any particular steps in your Salesforce process simpler? (example: invoice creation, payment reminders, automatic retry of failed payments, reports of outstanding invoices, etc) If so, please explain the difference.

Kulturra has been our only payment solution, so I don’t have a comparison. I will say that we were able to develop a one click invoicing setup that has been fantastic to use and has saved us and our clients a lot of their time.

Like Inception Online Marketing, let us help improve your invoicing and payments process using Payment Center. Schedule a FREE demo today!

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Sollis Health

Sollis Health experienced vast improvement in invoicing and bill collecting using Kulturra Payment Center.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

Ascent Solutions

Posted on October 1, 2023October 13, 2023 by writer

Ascent Solutions

Ascent Solutions is an end-to-end Enterprise Resource Planning (ERP) solution providing an enterprise class inventory and order management solution.

About Ascent Solutions

It goes beyond inventory management. Ascent has Operations 360 that extends the utility of the Salesforce Sales Cloud with real-time inventory, purchase, sales, rental orders, finance management, and even reverse logistics data. Ascent Solutions basically arms business owners with the tools to help them make the best decision for their business based on real-time, accurate, and accessible information.

The company also gives businesses the ability to focus on big decisions. By automating some of order management and fulfilment processes, business owners can have more time developing the business rather than simply running it.

What makes them truly stand out from the rest of the ERPs available on the Salesforce platform is in how quick and easy it is to deploy the Ascent Solutions system. There’s no need for expensive and laborious network infrastructure or hardware set-up.

To help Ascent Solutions send automated invoices and accept a wider range of payment options, they decided to use Kulturra’s Payment Center.

Kulturra caught up with Ascent Solutions, to talk about how Payment Center has helped their company in giving their customers a truly hassle-free experience in dealing with the company.

According to Ascent Solutions Co-Founder and President, Shaun McInerny, processing credit card information was a sore point prior to deploying Kulturra’s Payment Center

“Ascent would have to enter a customer’s credit card information directly into the payment processor’s website. Then we would have to close out the invoice in Ascent and enter the payment details into our accounting system, Xero.”

Kulturra’s Payment Center made the process much easier by managing and safeguarding customer information. This allowed Ascent to enter customer information only once in the beginning and just retrieve the information when it’s needed again at the next billing cycle.

McInerny also likes Payment Center’s automated invoicing features. It streamlines the invoicing and payment processing which leads to savings in both time and effort.

“We have automated all of our monthly and quarterly recurring customers. There is zero human intervention with our recurring clients. Credit cards are processed automatically and invoices sent without any human intervention. If this process was still manual, we would need to dedicate 4 to 5 hours to complete the monthly tasks.”

If freeing up some precious time from draining work in invoicing and payment processing is important to you, then let Kulturra’s Payment Center take over for you. Contact us now!

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Sollis Health

Sollis Health experienced vast improvement in invoicing and bill collecting using Kulturra Payment Center.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

Smithbucklin

Posted on October 1, 2023October 13, 2023 by writer

Smithbucklin

The association management and services company more organizations turn to than any other.

www.smithbucklin.com

About Smithbucklin

Smithbucklin is an association management and services company more organizations turn to than any other. They serve a wide range of industries and sectors such as trade associations, professional societies, technology communities, charitable organizations, and corporations.

They also provide a number of highly specialized professional services for specific functions and long-term projects by matching the right level of staff expertise and experience to client organization programs, activities, and objectives.

To help them handle their diverse payment options, Smithbucklin chose Kulturra’s Payment Center back in 2019 to take care of their payment processing needs. We caught up with Smithbucklin Sales Services Vice President Tom Myers to talk to him about the partnership.

What challenges were you looking to solve when you found Payment Center?

One of the services Smithbucklin offers is providing trade shows, events, and convention management. As such, they’ve had to handle booth-space payment processing from a lot of different organizations. With the varied ways that each organization handled their finances, it was difficult to process them all in one place. Kulturra’s Payment Center, therefore, was the perfect choice.

“Our unique multi-client Salesforce environment has been a challenge for many of the applications we investigated in the AppExchange. Payment Center is a Salesforce app we selected to automate the invoicing of vendor partners for the booth space, sponsorships or advertising they purchased from one of our client organizations.”

How has Kulturra Payment Center helped you solve the challenges?

While it was Payment Center’s versatility that initially drew them in, Smithbucklin and Thomas were pleasantly surprised that the whole system functioned so seamlessly. In a company that dealt with a copious amount of organizations, this seamless integration went a really long way

“Payment Center’s architecture is flexible and was able to support our requirements to manage invoicing on behalf of different clients whom we sell for and service. It has allowed us to move seamlessly from closing opportunities to invoicing to tracking payments, credit memos, etc. all within the same system. More efficient than re-entering order details into a separate invoicing system.”

Why would you recommend Payment Center and Kulturra?

There’s a whole lot more to like about Payment Center. Mr. Myers says that Payment Center’s versatility combined with an excellent post-sale support and ease-of-implementation make it an excellent value for money purchase for their business.

“What we liked best about Kulturra’s Payment Center is that it works with custom projects. It’s also priced competitively while also being one of the best in terms of ease of implementation and post-sale support.”

Contact us today to improve your billing and payments process.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Sollis Health

Sollis Health experienced vast improvement in invoicing and bill collecting using Kulturra Payment Center.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

PUPS Pet Club

Posted on October 1, 2023October 13, 2023 by writer

PUPS Pet Club

PUPS Pet Club is one of Chicago’s fastest-growing pet services companies. Staffed by compassionate professionals, the company offers a variety of much-needed services that range from basic grooming, daycare, and overnights to more critical services such as veterinary care training.

PUPS Pet Club currently has 6 locations all over the Chicagoland area. And, they were thrilled to announce that PUPS Pet Club will be coming soon to the lively Williamsburg neighborhood of Brooklyn!

They offer three membership tiers that give customers different levels of access to their services. The Basic level entails fur parents to consult about the products and services. Moving up with the Plus membership tier gives customers additional access to the wealth of highly-recommended services and exclusive access to promotions offered year-round. Lastly, Premium members get priority reservations and exclusive discounts to in-demand services such as overnights and grooming, enrollment into the PUPS BUCKS rewards program, and access to the club’s webcams so you can monitor how your pup is doing at all times.

Managing payment for the various services and products is understandably difficult for PUPS Pet Club. Dan Rubenstein, CEO and Founder, decided to engage with the Kulturra team to help in the invoicing and payments process in 2019. We had a chat with him about the PUPS Pet Club’s partnership with Kulturra’s Payment Center.

“We have been a Kulturra Payment Center customer for almost three years. The product fits perfectly for the core of our business processes. We have engaged Kulturra’s team for customization work and support for internal customization efforts that require access to the product. They are quick to respond and work with us. Overall, Payment Center is a great product supported by a competent and responsive team.”

What were the challenges you were facing before Kulturra Payment Center?

Before Kulturra Payment Center, we faced challenges securing, storing, and utilizing credit card information for our customers. We also had difficulties using Salesforce Opportunity for Invoice creation and payment automation.

How did Kulturra's Payment Center help you solve those challenges?

Payment Center had every challenge covered as their native Salesforce integration makes it easy to use every tool Salesforce offers. Additionally, concerning credit card storage and utilization, the Payment Center’s security and ease of use give us the confidence to focus on pets and not on payment processing.

In terms of metrics, can you let us know how Payment Center has improved your process?

From invoicing, payment collection, and even in the call center inside the sales channel, Payment Center improved our performance by 100% across the board.

Why would you recommend Kulturra Payment Center and their team?

Kulturra’s Payment Center is already a great product. But, the support of a competent and responsive team takes it to the next level.

Let Kulturra help your business take easier payments in Salesforce! Contact us today to schedule a FREE demo.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Thomas Wilhelm Albrecht

Founder and CEO

About Us

TWA Mentale Innovation is an executive coaching business based in Austria that works with leaders, executives, bosses, entrepreneurs, and the self-employed. The company’s founder and CEO, Thomas Wilhelm Albrecht, is an author with three widely-read books on professional communication, persuasion, and the nuances of language in politics, business, and day-to-day affairs.

Through TWA Mentale Innovation GmbH, Thomas offers his services as a keynote speaker, consultant, and lecturer on communication, language, and speech. He helps business leaders, entrepreneurs, and self-employed individuals find effective communication tools and methods designed to improve their business and personal lives through these services.

“Sparrings-Partner for Leaders” is one of Thomas’ most critical consulting services in which he serves as a sounding board for leaders through the whole process of ideation. It’s a highly-recommended service as it helps leaders navigate analysis paralysis for the most demanding topics. Through the “Sparrings-Partner for Leaders” program, Thomas has helped countless leaders generate solutions to some highly complex problems.

To help him focus on his clients, Thomas recently got hold of the Kulturra team and implemented Payment Center across his business. We caught up with him recently and asked for his thoughts on how Payment Center is working for him

What role has Payment Center played in accomplishing your goals, bettering your business, and making you more successful?

Payment Center is the ideal Salesforce extension when it comes to invoicing. I no longer have to deal with multiple databases because of its excellent integration with Salesforce.

What challenges were you looking at before implementing Kulturra Payment Center?

Because my previous invoicing software was not as well-integrated to Salesforce, I’ve been handling data from Salesforce and importing them to my invoicing software, which can be problematic, especially as my clientele grows. The multiple databases also made it challenging to track outstanding invoices.

Customers nowadays prefer the convenience of online payments, Kulturra’s easy online payment feature is one way of future-proofing my business.

How did Kulturra’s Payment Center help you solve those challenges?

Since Payment Center is a native Salesforce integration, it works seamlessly with my Salesforce database. As a result, I no longer have to deal with multiple databases, which has helped me save precious time.

Why would you recommend Kulturra Payment Center and their team?

The extension is easy to install and implement. The support team is also top-notch as they respond swiftly, even to the most basic queries.

Are there particular aspects of your process that are now easier because of Payment Center?

Payment reminders and reports of outstanding invoices helps me monitor my cash flow. In addition, creating invoices directly from Salesforce opportunities makes invoice creation easy and convenient. Less steps and easier to manage.

How much time has our solution allowed you to save overall in payment processing?

I’m saving 10-15 minutes per invoice. With the volume of my clients, Payment Center saves me multiple hours per week doing administrative tasks.

How much improvement has Payment Center help you in managing your invoicing process, payment collection, and financial reporting?

Invoicing and financial reporting have improved 100%. From outstanding to paid invoices, I can see everything in one place. This complete overview will make it easier for decision-making and managing my business finance.

On the other hand, my payment collection only partly improved as my existing clients prefer not to change our current arrangements through money transfers. However, a few clients are starting to prefer to pay via online payments which Payment Center handles perfectly.