Sollis Health

Bringing Concierge Payment Options to Concierge Medicine

ABOUT SOLLIS HEALTH

In concierge medicine, doctors make it a point to put their patient’s convenience at the top of the priority list. Sollis Health goes above and beyond as they provide a full-service and personalized service that patients love. The concierge medical practice specializes in providing expert medical care infused with the art of hospitality at every step of the way.

In line with their goal of providing the finest medical care, Sollis Health decided to engage with Kulturra’s Payment Center. The goal is to make the experience even more seamless by incorporating a hassle-free medical billing process for its members. From their invoicing, collection, and financial reporting, Sollis Health uses Payment Center’s full-suite to add to the finishing touches of a truly first-class medical care.

We checked in with Sollis Health’s Business Analyst, Grace Conway, to find out how implementing Payment Center is moving their business forward to more seamless, convenient, and hassle-free transactions for their members.

What challenges were you looking at prior to implementing Kulturra Payment Center?

Prior to implementing Payment Center, the billing software we had in place was unwieldy, disjointed, and could not keep up with the needs of our growing business. It was a real limitation and constantly created errors that ate up a lot of our team’s time and energy to correct.

How did Kulturra's Payment Center help you solve those challenges?

Payment Center has proven to be an excellent solution for our annual subscription-based  business model’s requirements, and has provided us with more flexibility and efficiency than I could have imagined. We were able to customize it perfectly to suit our needs with great results.

Why would you recommend Kulturra Payment Center and their team?

With Payment Center, our invoicing and billing workflows are finally streamlined and running smoothly, and continue to keep up as our business needs evolve. Kulturra’s team has been most helpful in providing guidance along the way.

In terms of metrics, can you let us know how the app Payment Center has improved your process?

Since deploying Payment Center, we’ve doubled our operational efficiency in both invoicing and payment collections. The platform’s customizability and automation were also monumental in increasing our productivity by 75%. As for financial reporting and visibility, we improved by 100%.

Contact us today to improve your billing and payments process.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Smithbucklin

Smithbucklin moves seamlessly from closing opportunities to invoicing to tracking payments by using Kulturra Payment Center.

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Ascent Solutions

Ascent Solutions

Ascent Solutions is an end-to-end Enterprise Resource Planning (ERP) solution providing an enterprise class inventory and order management solution.

About Ascent Solutions

It goes beyond inventory management. Ascent has Operations 360 that extends the utility of the Salesforce Sales Cloud with real-time inventory, purchase, sales, rental orders, finance management, and even reverse logistics data. Ascent Solutions basically arms business owners with the tools to help them make the best decision for their business based on real-time, accurate, and accessible information.

The company also gives businesses the ability to focus on big decisions. By automating some of order management and fulfilment processes, business owners can have more time developing the business rather than simply running it.

What makes them truly stand out from the rest of the ERPs available on the Salesforce platform is in how quick and easy it is to deploy the Ascent Solutions system. There’s no need for expensive and laborious network infrastructure or hardware set-up.

To help Ascent Solutions send automated invoices and accept a wider range of payment options, they decided to use Kulturra’s Payment Center.

Kulturra caught up with Ascent Solutions, to talk about how Payment Center has helped their company in giving their customers a truly hassle-free experience in dealing with the company.

According to Ascent Solutions Co-Founder and President, Shaun McInerny, processing credit card information was a sore point prior to deploying Kulturra’s Payment Center

“Ascent would have to enter a customer’s credit card information directly into the payment processor’s website. Then we would have to close out the invoice in Ascent and enter the payment details into our accounting system, Xero.”

Kulturra’s Payment Center made the process much easier by managing and safeguarding customer information. This allowed Ascent to enter customer information only once in the beginning and just retrieve the information when it’s needed again at the next billing cycle.

McInerny also likes Payment Center’s automated invoicing features. It streamlines the invoicing and payment processing which leads to savings in both time and effort.

“We have automated all of our monthly and quarterly recurring customers. There is zero human intervention with our recurring clients. Credit cards are processed automatically and invoices sent without any human intervention. If this process was still manual, we would need to dedicate 4 to 5 hours to complete the monthly tasks.”

If freeing up some precious time from draining work in invoicing and payment processing is important to you, then let Kulturra’s Payment Center take over for you. Contact us now!

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Smithbucklin

Smithbucklin moves seamlessly from closing opportunities to invoicing to tracking payments by using Kulturra Payment Center.

Read More »

Smithbucklin

Smithbucklin

The association management and services company more organizations turn to than any other.

www.smithbucklin.com

About Smithbucklin

Smithbucklin is an association management and services company more organizations turn to than any other. They serve a wide range of industries and sectors such as trade associations, professional societies, technology communities, charitable organizations, and corporations.

They also provide a number of highly specialized professional services for specific functions and long-term projects by matching the right level of staff expertise and experience to client organization programs, activities, and objectives.

To help them handle their diverse payment options, Smithbucklin chose Kulturra’s Payment Center back in 2019 to take care of their payment processing needs. We caught up with Smithbucklin Sales Services Vice President Tom Myers to talk to him about the partnership.

What challenges were you looking to solve when you found Payment Center?

One of the services Smithbucklin offers is providing trade shows, events, and convention management. As such, they’ve had to handle booth-space payment processing from a lot of different organizations. With the varied ways that each organization handled their finances, it was difficult to process them all in one place. Kulturra’s Payment Center, therefore, was the perfect choice.

“Our unique multi-client Salesforce environment has been a challenge for many of the applications we investigated in the AppExchange. Payment Center is a Salesforce app we selected to automate the invoicing of vendor partners for the booth space, sponsorships or advertising they purchased from one of our client organizations.”

How has Kulturra Payment Center helped you solve the challenges?

While it was Payment Center’s versatility that initially drew them in, Smithbucklin and Thomas were pleasantly surprised that the whole system functioned so seamlessly. In a company that dealt with a copious amount of organizations, this seamless integration went a really long way

“Payment Center’s architecture is flexible and was able to support our requirements to manage invoicing on behalf of different clients whom we sell for and service. It has allowed us to move seamlessly from closing opportunities to invoicing to tracking payments, credit memos, etc. all within the same system. More efficient than re-entering order details into a separate invoicing system.”

Why would you recommend Payment Center and Kulturra?

There’s a whole lot more to like about Payment Center. Mr. Myers says that Payment Center’s versatility combined with an excellent post-sale support and ease-of-implementation make it an excellent value for money purchase for their business.

“What we liked best about Kulturra’s Payment Center is that it works with custom projects. It’s also priced competitively while also being one of the best in terms of ease of implementation and post-sale support.”

Contact us today to improve your billing and payments process.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Smithbucklin

Smithbucklin moves seamlessly from closing opportunities to invoicing to tracking payments by using Kulturra Payment Center.

Read More »

Sage Music® ▶

Sage Music®

Custom music lessons for all ages and levels

Jason Sagebiel, founder of Sage Music®, talks about how they overcame their invoicing challenges with the help of Payment Center.

Sage Music Founder, Jason Sagebiel

Jason Sagebiel is not like any music teacher you may have encountered before. After suffering a traumatic brain injury in the Iraq war, his cognitive and motor skills were left impaired. He turned to music during his recovery and coincidentally began the next chapter in his life, as a music teacher.

Inspired by the research and therapy that helped him to recover from his injuries, he developed a pedagogy and approach to learning and teaching music using techniques based on the science and psychology of learning.

His inspiring story has been documented on TV, radio, and in two books: Jon Pieslak’s SoundTargets, and J. Martin Daughtry’s Listening To War.

Do what you do best and let Payment Center do invoicing and payments for you. Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Smithbucklin

Smithbucklin moves seamlessly from closing opportunities to invoicing to tracking payments by using Kulturra Payment Center.

Read More »

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