We wanted to implement payment solutions across different objects such as invoices, quotes, and pro-forma invoices in a straightforward, intuitive process for our broad consumer base.
Payment Center has helped us deploy payment solutions across various salesforce objects with a simple and effective solution, driving customer adoption and increasing our collecting rates.
From Salesforce integration to implementation, Kulturra helped us all the way. And once the system was deployed, we didn't have to do much work as the software was doing most of the work for us.
It's a brilliant solution that makes invoicing and payment simple for our customers and us. The quotes and invoices we send out already have links where customers can use their credit cards and other modes of payment. The support team is also phenomenal! The Kulturra team didn't just help us deploy and integrate Payment Center; they also helped us create custom objects that we need for our operations.
One of the most critical metrics that improved when we implemented Payment Center is that we doubled payment collections using our Stripe account.
We've also increased overall productivity by 20%. As a result, we no longer have to spend precious resources tracking invoices and checking receivables.
We're so satisfied with the software that we have it deployed on 100% of our business operations. So, for sales quotes, invoices, payments, and everything in between, we use Kulturra's Payment Center.
Bringing Concierge Payment Options to Concierge Medicine
In concierge medicine, doctors make it a point to put their patient’s convenience at the top of the priority list. Sollis Health goes above and beyond as they provide a full-service and personalized service that patients love. The concierge medical practice specializes in providing expert medical care infused with the art of hospitality at every step of the way.
In line with their goal of providing the finest medical care, Sollis Health decided to engage with Kulturra’s Payment Center. The goal is to make the experience even more seamless by incorporating a hassle-free medical billing process for its members. From their invoicing, collection, and financial reporting, Sollis Health uses Payment Center’s full-suite to add to the finishing touches of a truly first-class medical care.
We checked in with Sollis Health’s Business Analyst, Grace Conway, to find out how implementing Payment Center is moving their business forward to more seamless, convenient, and hassle-free transactions for their members.
Prior to implementing Payment Center, the billing software we had in place was unwieldy, disjointed, and could not keep up with the needs of our growing business. It was a real limitation and constantly created errors that ate up a lot of our team’s time and energy to correct.
Payment Center has proven to be an excellent solution for our annual subscription-based business model’s requirements, and has provided us with more flexibility and efficiency than I could have imagined. We were able to customize it perfectly to suit our needs with great results.
With Payment Center, our invoicing and billing workflows are finally streamlined and running smoothly, and continue to keep up as our business needs evolve. Kulturra’s team has been most helpful in providing guidance along the way.
Since deploying Payment Center, we’ve doubled our operational efficiency in both invoicing and payment collections. The platform’s customizability and automation were also monumental in increasing our productivity by 75%. As for financial reporting and visibility, we improved by 100%.
We are Illinois-based law group that specialize in traffic-related cases
Driver Defense Team is an Illinois-based law group that specialize in traffic-related cases. The team consists of lawyers and legal assistants always ready to protect the legal rights of their clients in an array of scenarios.
The law group commonly gives advice on petty and misdemeanor traffic violations. However, the team is also fully equipped to handle more serious traffic cases such as DUI and driving under a suspended or revoked license.
The DDT Law Group has a lot on their plate in defending the legal rights of Illinois residents that come from different walks of life. It’s important, therefore, that invoicing and billing are not a hindrance to their workflow. Because of this need for versatility, they chose to deploy Kulturra’s Payment Center in their day-to-day operations.
We had a chat with Derek Martin, one of the firm’s partners, about how Kulturra Payment Center has made it possible for them to focus on their clients.
The Driver Defense Team attracts clients from a diverse demographic. As such, their client’s preferred payment methods vary wildly. This makes Invoicing and billing complicated.
I implemented two other popular payment apps before testing Payment Center. They were never quite right. Our attorneys had difficulty billing clients on our previous Salesforce Financial app, as it could not handle our different payment options (cash, credit card, checks, money order, etc). We’d have to make 25 clicks just to accept a cash payment.
Payment Center’s ability to handle an assortment of payment options attracted the Driver Defense Team. It gave the firm the ability to process their client’s payments with a few simple clicks.
Payment Center’s out-of-the-box features allow down payments and multiple installments that suits our needs. We now have a simplified way of billing our clients. It works perfectly and easily on all different payment options (credit card, check, cash, money orders, etc) including customized payment plans with different installment amounts. Also, we now have a good visibility of our cases, allowing us to see which one is paid, closed or still open. It allows for easier tracking, automatic notifications to our clients, and better insights on the status of all the cases we are handling.
Payment Center is the perfect solution for our law firm. It is extremely versatile which allows us to focus more on protecting our clients.
Versatility might have been what attracted DDT to Payment Center but it was Kulturra’s hands-on approach to solving the law group’s problems that made them fully commit. Kulturra’s team worked hard to provide the precise solution to the law firm’s unique requirements.
Kulturra’s Payment Center was very “out of the box” and after a phone call with the Payment Center support team, they customized it to be perfect for our needs. I cannot recommend them enough!
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