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Author: Jerus Ortiz

Sage Music® ▶

Posted on by Jerus Ortiz

Sage Music®

Custom music lessons for all ages and levels

Jason Sagebiel, founder of Sage Music®, talks about how they overcame their invoicing challenges with the help of Payment Center.

Sage Music Founder, Jason Sagebiel

Jason Sagebiel is not like any music teacher you may have encountered before. After suffering a traumatic brain injury in the Iraq war, his cognitive and motor skills were left impaired. He turned to music during his recovery and coincidentally began the next chapter in his life, as a music teacher.

Inspired by the research and therapy that helped him to recover from his injuries, he developed a pedagogy and approach to learning and teaching music using techniques based on the science and psychology of learning.

His inspiring story has been documented on TV, radio, and in two books: Jon Pieslak’s SoundTargets, and J. Martin Daughtry’s Listening To War.

Do what you do best and let Payment Center do invoicing and payments for you. Contact us today.

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Want to learn more how you can streamline your payments and invoices using Kulturra? Talk to us.

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Fishbowl

Posted on by Jerus Ortiz

Fishbowl

The #1 Manufacturing and Inventory Management Software for QuickBooks

Kulturra interviewed Taylor Boyer, Senior Salesforce Administrator, at Fishbowl.

What does Fishbowl do?

Fishbowl has an Inventory Management Software that is the #1 Manufacturing Software for QuickBooks. We help businesses track and streamline the automation of their inventory, while also providing a seamless integration with over 60 different software solutions.

Fishbowl also provides Hosting Services that give customers the ability to use Fishbowl without needing the IT knowledge or computing infrastructure to run it at their local environment. We understand inventory and provide a solution to managing it.

How long have you been using Payment Center?

We’ve been using Payment Center since December 2018. We discovered it while implementing Salesforce into our Organization through the Salesforce AppExchange.

What challenges were you looking to solve when you found Payment Center?

The Executive Team at Fishbowl wanted something that would easily integrate with our Salesforce CRM and could be customized to our business processes. Some of the other challenges included:

  • Finding a software with a Payment Portal that would connect to our existing payment processor. This would allow customers to easily make a payment on an invoice at any time.
  • Capability for Sales Reps to send invoices to customers from within Salesforce.
  • Receipt Automation
  • Payment Plan options for customers
  • Recurring Billing options
  • Easy Administration, wouldn’t require a Salesforce Admin to provide the administration for it.​

How did Payment Center solved your challenges?

Installing Payment Center is quick and easy, and hooking it up to Authorize.net took no time at all. Our Sales Team really enjoys the simplicity of sending invoices from within Salesforce, and allowing customers to click on the Pay Now link within the invoice to make a payment. After a payment is processed the customer gets a receipt, and everything in Salesforce is updated to reflect this. If needed, the customer can request a payment plan, which the user selects in Salesforce, and it will automatically bill the customer based on the terms of the payment plan.

Payment Center also has a nice management area within Salesforce where any of our Sales Admins can go to make changes to the app.

"Our Sales Team really enjoys the simplicity of sending invoices from within Salesforce, and allowing customers to click on the Pay Now link within the invoice to make a payment"

Why would you recommend Payment Center and Kulturra?

"Solid product that integrates with Salesforce CRM"

"Kulturra Support is great to work with and their knowledge base online is fantastic"

We would recommend Payment Center for the following reasons:

  • Solid product that integrates with Salesforce CRM and handles all of the billing portion of our business process.
  • Kulturra Support is great to work with and their knowledge base online is fantastic. Anytime I’ve dealt with someone on their Support Team it’s been a positive experience.
  • Kulturra is always looking for feedback on ways to improve their product, and they’ve actually considered/implemented a few of the enhancements we needed.
  • Last of all, the price is very reasonable. For everything you get with Payment Center it’s definitely worth the price.​

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Kulturra? Talk to us.

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Americord®​

Posted on by Jerus Ortiz

Cord Blood Banking

with Americord®

About Americord®​

Americord is a leader in the advancement of umbilical cord blood, cord tissue and placental tissue banking. As a private bank, Americord collects, processes and stores stem cells for future medical or therapeutic use by the family who saves them.

Americord provides expecting parents with flexible payment options for storing their newborns' stem cells.

Americord Registry, Inc is an Inc 5000 fastest growing company for 2015-2019.

Kulturra interviewed Nina Gonzalez, Data Management and System Integration for Americord, about their use of Payment Center.

Q

How long have you been using Kulturra’s Payment Center?

We started using Payment Center in 2016 after doing extensive research for a payment program that integrates with Salesforce, our website and client portal.

Payment Center user since 2016

Q

What challenges were you looking to solve when you found Payment Center?

Americord was looking for a payment solution that was scalable and secure. We required a solution that can handle recurring payments and automated billing. The new system needed to integrate seamlessly with Salesforce, an ecommerce website and a client portal. We needed the flexibility to change installment plans, charge monthly fees, and use different credit cards. We wanted a system that would alert our customers if a payment failed and also a way to alert customers when their credit cards are about to expire. Plus, we wanted a system that would make it easy for customers to provide a new credit card and make payments.

"Looking for a payment solution that was scalable and secure"

Q

How has Payment Center helped you solved the problems?

We worked with three other systems prior to moving to Payment Center and Payment Center is significantly better than any other product. It is stable and reliable. It integrates well with Salesforce. Payment Center has APIs that are easy to use for website and client portal integration. Also, our business model requires some unique features and the Kulturra team has been very reliable in providing assistance for our custom integration.

"We worked with three other systems prior to moving to Payment Center and Payment Center is significantly better than any other product."

Q

Why would you recommend Payment Center and Kulturra?

Payment Center is a product that has a lot of options and flexibility, but it is not complicated to use. Americord is a fast growing company, and our requirements continue to evolve. Payment Center has enough flexibility to continue to meet our needs.

The Kulturra team has consistently proven to be an excellent and reliable vendor with dependable customer service. They are available, knowledgeable, professional and timely with their support.

"The Kulturra team has consistently proven to be an excellent and reliable vendor with dependable customer service."

See how Payment Center can help you with your recurring payments and automated billing. Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Kulturra? Talk to us.

Contact Us
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Move For Hunger

Posted on by Jerus Ortiz

Mobilizing the relocation industry to reduce food waste and fight hunger

www.moveforhunger.org

Fighting Hunger, One Move at a Time

More than 40 million Americans face hunger every day. Meanwhile, 40% of the food produced in the United States every year is wasted. Move For Hunger offers a sustainable solution to this inexcusable paradox.

Their network of socially-responsible relocation companies provides their customers, clients, and residents with the opportunity to donate their food when they move. Members of Move For Hunger also volunteer to host/assist with community food drives, participate in cause marketing campaigns, and create employee giving programs. Since 2009, they have delivered more than 21.1 million pounds of food to food banks across the United States and Canada. That’s the equivalent of 17.7 million meals.

And they are just getting started.

Payment Center for Move For Hunger

Move For Hunger has been using Kulturra Payment Center since 2018.

As their growing network expands, their accounting team needed a solution for creating invoices that is not cumbersome and won't take so much of their time. According to Adam Lowy, Move For Hunger's Executive Director, Kulturra Payment Center has been a gamechanger for their organization!

Gamechanger

“This app has literally saved hours of time for my team members - giving us more time to focus on the work we’re doing to fight hunger across the country. Customer service has also been super fast, with some additional great resources located on their website. I’d definitely recommend to anyone looking to streamline their invoicing process.“
Adam Lowy
Founder & Executive Director

Here are other team members that are using Payment Center on what they think about the app and how it helped them on a daily basis.​

The Best Payment App!​​

“This app has been a LIFESAVER. Before Kulturra Payment Center, our team had to inefficiently create an invoice manually. When your team has a few hundred invoices to send, this can get very tedious and time consuming! In using the Payment Center, we have been able to cut down on our administrative time for invoices, and get back to doing our jobs more efficiently.“
Bridget Foley
Director of Multi-family programs

Saves us so much time as an organization!​

“Previous to using this, we had to manually create PDF invoices as well as enter the information into Salesforce. While it doesn’t sound like this would take up so much time, the Kulturra Payment Center has made a world of difference! It has allowed our non-profit organization to utilize our time much more efficiently.”
Kelly DePinho
Program Director

Very helpful app!

“Our org has been using this app and it has truly made a difference in how we manage invoicing. We are able to easily create, send, and follow up with our donations. Love how they are connected to the opportunity and do not need to be uploaded as an attachment. Thanks for making our lives more efficient so we are able to focus on fighting hunger!”
Alexandra Marcus
Partner Relations & Engagement Manager

Take back your time and let Payment Center do the invoicing for you. Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Kulturra? Talk to us.

Contact Us
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HAVEN Home

Posted on by Jerus Ortiz

ALWAYS AT HOME WITH HAVEN

Where Design, Function + Service Unite For Powerful Results

HAVEN is a home staging firm with over 11 years of experience transforming spaces into memorable havens. With a focus on Chicago's urban neighborhoods, they offer a warehouse of on-trend designer curated furnishings that help sell properties faster and for more money. HAVEN offer a variety of services, including vacant, partially occupied, and occupied staging along with occupied and video consultations.

They stage empty properties with their own on-trend furnishings or combine their inventory with clients' own furniture — condos to single family homes, entry-level to high-end.

They pride themselves on clear communication and thorough site visits. They take detailed measurements, notes and photos, so each of their team members can interchangeably work on any part of the process.

They use the latest technology to ensure a smooth transaction — from e-signature to online payment.

Unlike most Chicago staging companies, HAVEN offers a month-to-month contract and provides the best staging product for a swift sale, which results in fewer mortgage payments and carrying costs.

"We have been using Kulturra Payment Center for the past 18 months. The Kulturra team is so helpful in answering our questions. They're always willing to jump on a call to further clarify solutions for us and help us brainstorm. They are a great partner in our business operations. "
Deniz Hedden
Operations Manager

According to Deniz Hedden, HAVEN's operations manager, invoicing and payments took up a substantial amount of their day-to-day time.

“Invoices had been handled manually (PDF) for 10 years; we were looking to automate the process to free up the owner of the company's time as well as resolve outstanding balances. The owner felt she was in a position of a debt collector because payments were not automated. It took up a substantial amount of her day-to-day, not allowing her to focus on big picture business items.”

After implementing Payment Center, they've collected more outstanding cash and substantially cut their time doing invoicing and payments.

“We resolved over $60k in outstanding cash at any given time by automating credit card payments using Kulturra Payment Center. Clients were always happy to leave a credit card on file, we just did not have the means with which to do so prior. Our day-to-day invoicing runs in a much more automated manner with Kulturra Payment Center. We set up recurring payments as new projects arise and just monitor ongoing payments.”

"Resolved $60K in outstanding cash at any given time."

Just like HAVEN, you can also take back your time and let Payment Center do the invoicing and payments for you. Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Kulturra? Talk to us.

Contact Us
Visit Salesforce AppExchange >

Real Thread

Posted on by Jerus Ortiz

Custom
Printed
T-Shirts

Founded: 2009
Headquarters: Orlando, Florida
Industry: Apparel and Fashion
www.realthread.com

Dru Dalton

CEO of Real Thread

Kulturra's app has become an integral part of our business and our team loves using it. It makes processing cards from within Salesforce a breeze! Their support is great and were very willing to help us with whatever we needed to make this app work for our business! Highly recommend!

About Real Thread

Real Thread creates custom printed t-shirts, hats, bags, face masks and more with super soft and sustainable printing style. Their services includes screen printing, embroidery, helps with fundraising, and handling fulfillment. Kulturra have spoken with Dru Dalton, Real Thread's CEO, on how Payment Center has helped his organization optimize their payments and invoices.

How long have you been using Payment Center?

"We have been a customer of Payment Center since 2013. We discovered it when we were looking for a payment processing on the Salesforce AppExchange."

What challenges were you looking to solve when you found Payment Center?

"We wanted a fast and easy way to let our customers pay for their orders. We wanted it to be fast for our team to send invoices and collect payment, as well as fast for our back office team to track, apply, and reconcile payments."

How did the Payment Center solution solve your challenges?

"Payment Center solved both of our desires and more. Since our accounting application (Accounting Seed) is also built natively inside Salesforce, our back office saves a lot of time not having to manually add any card transactions to our Accounting system, they're all immediately and automatically added when a payment is made with Payment Center.

Payment Center is super fast and easy to create payment options for customers based on the data in Salesforce. It can be automated and is turnkey with no or minimal development cost."

Like Real Thread, you can also streamline your payments and invoices With Payment Center. Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Kulturra? Talk to us.

Contact Us
Visit Salesforce AppExchange >

Flair Gymnastics ▶

Posted on by Jerus Ortiz

BUILDING CONFIDENCE THROUGH THE SPORT OF GYMNASTICS

In this video, Richard Dwyer, Flair Gymnastics' CEO, talks about how Payment Center solved their issues with credit card processing and reporting.

RICHARD DWYER | Founder & CEO

Richard started Flair Gymnastics back in 1998 with a thirst to empower every child who walked through the doors with the confidence and independence that his own gymnastics journey had enabled him to achieve.

Richard was the South East of England gymnastics champion as a teen and then had a 20 year career as a professional stuntman with over 300 on movies and TV shows including Harry Potter, Sherlock Holmes, 28 Days Later and 24, Doctor Who.

Richard is the driving force behind Flair, passionate not just about gymnastics coaching, but also about helping children to learn vital life skills with confidence at the core. Richard also works as a motivational and TEDx Speaker with his specialist subjects being goal setting, mindset and children’s education.

Want a better payment processing in Salesforce? Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Kulturra? Talk to us.

Contact Us
Visit Salesforce AppExchange >

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