Americord is a leader in the advancement of umbilical cord blood, cord tissue and placental tissue banking. As a private bank, Americord collects, processes and stores stem cells for future medical or therapeutic use by the family who saves them.
Americord provides expecting parents with flexible payment options for storing their newborns' stem cells.
Americord Registry, Inc is an Inc 5000 fastest growing company for 2015-2019.
Kulturra interviewed Nina Gonzalez, Data Management and
System Integration for Americord, about their use of Payment Center.
How long have you been using Kulturra’s Payment Center?
We started using Payment Center in 2016 after doing extensive research for a payment program that integrates with Salesforce, our website and client portal.
Payment Center user since 2016
What challenges were you looking to solve when you found Payment Center?
Americord was looking for a payment solution that was scalable and secure. We required a solution that can handle recurring payments and automated billing. The new system needed to integrate seamlessly with Salesforce, an ecommerce website and a client portal.
We needed the flexibility to change installment plans, charge monthly fees, and use different credit cards. We wanted a system that would alert our customers if a payment failed and also a way to alert customers when their credit cards are about to expire. Plus, we wanted a system that would make it easy for customers to provide a new credit card and make payments.
"Looking for a payment solution that was scalable and secure"
How has Payment Center helped you solved the problems?
We worked with three other systems prior to moving to Payment Center and Payment Center is significantly better than any other product. It is stable and reliable. It integrates well with Salesforce. Payment Center has APIs that are easy to use for website and client portal integration. Also, our business model requires some unique features and the Kulturra team has been very reliable in providing assistance for our custom integration.
"We worked with three other systems prior to moving to Payment Center and Payment Center is significantly better than any other product."
Why would you recommend Payment Center and Kulturra?
Payment Center is a product that has a lot of options and flexibility, but it is not complicated to use. Americord is a fast growing company, and our requirements continue to evolve. Payment Center has enough flexibility to continue to meet our needs.
The Kulturra team has consistently proven to be an excellent and reliable vendor with dependable customer service. They are available, knowledgeable, professional and timely with their support.
"The Kulturra team has consistently proven to be an excellent and reliable vendor with dependable customer service."
See how Payment Center can help you with your recurring payments and automated billing. Contact us today.
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