Mestrelab Research

Posted on January 20, 2022February 13, 2022 by writer

Mestrelab Research SL

A software development company focused on the development and supply of high-quality software for Analytical Chemistry and its data management.

About Mestrelab Research SL

The company develops software for the scientific community focusing on highly intuitive Graphical User Interface and top-end software integration. MNOVA is their top-class software suite that processes analytical chemistry data. One of its features is it can combine all analytical data using the same interface. Thus, saving a lot of time and effort in processing, analyzing and reporting critical data.

In the pursuit of its mission, Mestrelab Research SL deals not only with transnational pharma, chemical and industrial companies but also with various customers and clients in the scientific community. Students, researchers, and even entire academic institutions serve as the primary user base of their software. This international company has key people located in several countries. They have resellers of their software in China, Japan, France, Korea, Poland and India.

Mestrelab Research SL deals with many customers with different backgrounds, from well-funded universities to self-funded students. As their company grows, they started looking for a financial app on the Salesforce AppExchange that will help consolidate their invoicing and payment processing in one place to make it more efficient to keep track of their finances. That’s when they found our app, Payment Center.

We caught up with Mestrelab Research SL, Chief Marketing Officer, David Carballas, to get his insights of Payment Center:

We caught up with Mestrelab Research SL, Chief Marketing Officer, David Carballas, to get his insights on Payment Center:

In terms of metrics, can you let us know how Payment Center has improved your process?

One of the most critical metrics that improved when we implemented Payment Center is that we doubled payment collections using our Stripe account.

We've also increased overall productivity by 20%. As a result, we no longer have to spend precious resources tracking invoices and checking receivables.

We're so satisfied with the software that we have it deployed on 100% of our business operations. So, for sales quotes, invoices, payments, and everything in between, we use Kulturra's Payment Center.

Like Mestrelab Research, let us help improve your invoicing and payments process using Payment Center. Email us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

Nations Roof

Nations Roof has revolutionized its payment
process, achieving greater efficiency.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Sollis Health

Posted on November 3, 2021January 24, 2022 by writer

Bringing Concierge Payment Options to Concierge Medicine

ABOUT SOLLIS HEALTH

In concierge medicine, doctors make it a point to put their patient’s convenience at the top of the priority list. Sollis Health goes above and beyond as they provide a full-service and personalized service that patients love. The concierge medical practice specializes in providing expert medical care infused with the art of hospitality at every step of the way.

In line with their goal of providing the finest medical care, Sollis Health decided to engage with Kulturra’s Payment Center. The goal is to make the experience even more seamless by incorporating a hassle-free medical billing process for its members. From their invoicing, collection, and financial reporting, Sollis Health uses Payment Center’s full-suite to add to the finishing touches of a truly first-class medical care.

We checked in with Sollis Health’s Business Analyst, Grace Conway, to find out how implementing Payment Center is moving their business forward to more seamless, convenient, and hassle-free transactions for their members.

What challenges were you looking at prior to implementing Kulturra Payment Center?

Prior to implementing Payment Center, the billing software we had in place was unwieldy, disjointed, and could not keep up with the needs of our growing business. It was a real limitation and constantly created errors that ate up a lot of our team’s time and energy to correct.

How did Kulturra's Payment Center help you solve those challenges?

Payment Center has proven to be an excellent solution for our annual subscription-based business model’s requirements, and has provided us with more flexibility and efficiency than I could have imagined. We were able to customize it perfectly to suit our needs with great results.

Why would you recommend Kulturra Payment Center and their team?

With Payment Center, our invoicing and billing workflows are finally streamlined and running smoothly, and continue to keep up as our business needs evolve. Kulturra’s team has been most helpful in providing guidance along the way.

In terms of metrics, can you let us know how the app Payment Center has improved your process?

Since deploying Payment Center, we’ve doubled our operational efficiency in both invoicing and payment collections. The platform’s customizability and automation were also monumental in increasing our productivity by 75%. As for financial reporting and visibility, we improved by 100%.

Contact us today to improve your billing and payments process.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

University of Fredericton

Integrating CRM and Billing Systems for Seamless Payments

Nations Roof

Nations Roof has revolutionized its payment
process, achieving greater efficiency.

Ascent Solutions

Ascent Solutions streamlines Payment Process with Kulturra’s Payment Center.

Driver Defense Team

Posted on July 16, 2021February 25, 2022 by writer

Driver Defense Team

We are Illinois-based law group that specialize in traffic-related cases

About Driver Defense Team

Driver Defense Team is an Illinois-based law group that specialize in traffic-related cases. The team consists of lawyers and legal assistants always ready to protect the legal rights of their clients in an array of scenarios.

The law group commonly gives advice on petty and misdemeanor traffic violations. However, the team is also fully equipped to handle more serious traffic cases such as DUI and driving under a suspended or revoked license.

The DDT Law Group has a lot on their plate in defending the legal rights of Illinois residents that come from different walks of life. It’s important, therefore, that invoicing and billing are not a hindrance to their workflow. Because of this need for versatility, they chose to deploy Kulturra’s Payment Center in their day-to-day operations.

We had a chat with Derek Martin, one of the firm’s partners, about how Kulturra Payment Center has made it possible for them to focus on their clients.

Derek Martin

Attorney/Partner

Driver Defense Team

What challenges were you trying to overcome before using Kulturra Payment Center?

The Driver Defense Team attracts clients from a diverse demographic. As such, their client’s preferred payment methods vary wildly. This makes Invoicing and billing complicated.

I implemented two other popular payment apps before testing Payment Center. They were never quite right. Our attorneys had difficulty billing clients on our previous Salesforce Financial app, as it could not handle our different payment options (cash, credit card, checks, money order, etc). We’d have to make 25 clicks just to accept a cash payment.

How has Payment Center helped you in solving the challenges?

Payment Center’s ability to handle an assortment of payment options attracted the Driver Defense Team. It gave the firm the ability to process their client’s payments with a few simple clicks.

Payment Center’s out-of-the-box features allow down payments and multiple installments that suits our needs. We now have a simplified way of billing our clients. It works perfectly and easily on all different payment options (credit card, check, cash, money orders, etc) including customized payment plans with different installment amounts. Also, we now have a good visibility of our cases, allowing us to see which one is paid, closed or still open. It allows for easier tracking, automatic notifications to our clients, and better insights on the status of all the cases we are handling.

Payment Center is the perfect solution for our law firm. It is extremely versatile which allows us to focus more on protecting our clients.

Why would you recommend Payment Center and Kulturra?

Versatility might have been what attracted DDT to Payment Center but it was Kulturra’s hands-on approach to solving the law group’s problems that made them fully commit. Kulturra’s team worked hard to provide the precise solution to the law firm’s unique requirements.

Kulturra’s Payment Center was very “out of the box” and after a phone call with the Payment Center support team, they customized it to be perfect for our needs. I cannot recommend them enough!