Salesforce Quality Assurance

Careers

Salesforce Quality Assurance

Kulturra is a US-based software company developing financial apps on the Salesforce platform since 2012. Our company aims to help businesses manage their billing and payments process by providing well-designed and secure solutions. Our app, Payment Center, is now widely used by hundreds of small, midsize and enterprise companies that are in the Salesforce platform. It is currently one of the top-rated financial apps on the Salesforce app store – AppExchange.

Job Description 

We are currently looking for a Salesforce Quality Assurance who will be working primarily to test Kulturra’s product lines to ensure the high quality of our softwares. They will be working also on other Salesforce development related tasks.

We are looking for friendly, patient, resourceful candidates looking for the challenges and rewards of working in a startup environment. On an everyday basis, you will be interacting with the Solutions Architect and main developers to discuss and collaborate requirements on the current and future releases of the main products of Kulturra.com.

Main responsibilities are: 

  • Works closely with development team to ensure processes, procedures, and best practices.  
  • Creates test plans and test cases for functional and regression testings
  • Creates test plans and test cases for new features and new releases
  • Provides in-depth troubleshooting skills to assist in resolving errors and performance issues.
  • Verify that fixes for defects and new features work as expected and do not cause regressions in affected areas.
  • Must have experience in planning, preparing, and executing functional, integration and user acceptance testing; including end-to-end test scenarios
  • A background in Accounts Receivable and Payments is a PLUS.

Required Skills:

  • BS in Computer Science, Mathematics or any related field
  • Salesforce Admin Certification is preferred
  • 3-5 years of hands on experience developing UAT test plans, managing issues/defects, and test execution of web applications.
  • Minimum of 2+ years hands-on experience with Salesforce platform
  • Experience testing (manual) Salesforce Projects is a PLUS
  • Strong understanding of SQA methodologies.
  • Expert in troubleshooting
  • Excellent communication and leadership skills required.
  • Great attention to detail and ability to identify, isolate, and document defects
  • Knowledgeable in building test plans, test cases and test scenarios
  • Background with end to end testing process and methods in Salesforce environment including System Integration
  • Experience with API testing
  • Experience with defining and reporting QA metrics for defined releases
  • Ability to work independently
  • Ability to manage your own time

Benefits 

  • Competitive salary
  • Vacation Leave – 15 days
  • Sick Leave
  • Internet allowance
  • 13th Month Pay
  • HMO Maxicare Medical Insurance (paid 100% by Company)

Please submit your resume to careers@kulturra.com including your LinkedIn profile if any.

 

Salesforce Customer Support

Careers

Salesforce Customer Support

Kulturra is a US-based software company developing financial apps on the Salesforce platform since 2012. Our company aims to help businesses manage their billing and payments process by providing well-designed and secure solutions. Our app, Payment Center, is now widely used by hundreds of small, midsize and enterprise companies that are in the Salesforce platform. It is currently one of the top-rated financial apps on the Salesforce app store – AppExchange.

Job Description 

We are currently looking for a Salesforce Customer Support who will be working primarily to resolve customer’s tickets and also will be involved in the improvement of Kulturra.com’s product lines. We are looking for friendly, patient, resourceful candidates looking for the challenges and rewards of working in a startup environment. On an everyday basis, the Customer support will be interacting with customers’ emails with their issues. The candidate should be able to communicate clearly the answers/solutions to the issues reported.

Main responsibilities are:  

  • As a Customer Support, you will be responsible in assessing Customer’s tickets and providing the best possible solutions or answers to their questions or concerns.
  • You should be able to accurately, quickly and efficiently provide answers to customer issues on multiple support channels/apps.
  • You should be able to navigate through a complex set of issues and problems to find a possible solution.
  • You should be able to coordinate with our team on various issues, updates, etc to ensure we maintain a high level of customer satisfaction at all times.
  • You should be able to create and streamline new or existing documents on our Knowledge Base based on the customer support tickets that you have handled.

Required Skills 

  • Bachelor’s degree in Computer Science, Mathematics or any related field.
  • 2+ years experience in the Salesforce.com platform is A MUST
  • 2+ years experience as a Customer Support
  • Knowledge of Apex, Visualforce, Triggers is a plus
  • Strong oral and written communication skills.
  • Communicates clearly the solutions to the customers
  • Build good rapport with customers to maintain a long term relationship with Kulturra
  • Patience
  • Resourceful
  • The capacity and willingness to learn
  • Ability to work independently.
  • Ability to manage your own time.

Benefits 

  • Competitive salary
  • Vacation Leave – 15 days
  • Sick Leave
  • Internet allowance
  • 13th Month Pay
  • HMO Maxicare Medical Insurance (paid 100% by Company)

Please submit your resume to careers@kulturra.com including your LinkedIn profile if any.

 

Senior Salesforce Developer

Careers

Senior Salesforce Developer

Kulturra.com is a US-based software development company specializing in enterprise cloud applications, focused primarily on developing applications on the Force.com platform.

Job Description

Kulturra.com is looking for a talented Salesforce Developer who will be working closely with the Solutions Architect in the technical design and development of Kulturra.com’s product line within the Salesforce platform.

The Senior Salesforce Developer will be responsible for the technical design, development, and code review of the product feature enhancements of Kulturra.com’s product lines. This role will actively build solution components, develop unit tests, guide testing strategy and play an active role in ensuring quality through the development lifecycle.

Responsibilities:

  • Work closely with the Solutions Architect to set the high-level technology strategy for Kulturra.com’s product lines.
  • Develop, test and code review all product feature enhancements on the Force.com platform.
  • Troubleshooting and debugging code to provide solutions to customer issues
  • Develop technical documents that will support the development team, QA/Support team and Kulturra.com’s customers.
  • Create and streamline new or existing documents on our Knowledge Base based on the customer support tickets that you have handled.

Required Skills:

  • BS in Computer Science, Computer Engineering, Mathematics or any related field.
  • 5+ years development experience in the Salesforce.com platform with Salesforce.com certifications is a plus.
  • 3+ years of experience in technical leadership and/or technology consulting
  • Advanced skills on various Salesforce.com technologies like configuration, triggers, process builder, workflows, Apex, Classes, Visualforce, Lightning web components, SOQL, REST Services and HTTP callouts.
  • Experience in HTML, CSS, JavaScript, AJAX, and other technologies is a plus.
  • Design and improve user interfaces to improve user experience
  • Ability to take business requirements and translate into technical specifications.
  • Ability to problem solve high-level software and application issues.
  • Ability to work remotely and attend daily stand-up meetings.
  • Ability to work independently.
  • Ability to manage your own time.
  • Strong oral and written communication skills.

Benefits:

  • Competitive salary
  • Vacation Leave – 15 days
  • Sick Leave
  • Internet allowance
  • Medical Insurance
  • Dental Insurance
  • Life Insurance

Please submit your resume to careers@kulturra.com including your LinkedIn profile if any.

 

Salesforce Developer

Careers

Salesforce Developer

Kulturra.com is a US-based software development company specializing in enterprise cloud applications, focused primarily on developing applications on the Force.com platform.

Job Description

Kulturra.com is looking for a talented Salesforce Developer who will be working with the Solutions Architect in the technical design and development of Kulturra.com’s product line within the Salesforce platform. The candidate will also be involved in troubleshooting and debugging codes to resolve customer’s support tickets.

Responsibilities:

  • Develop, test and document high quality business applications on the Force.com platform.
  • Troubleshooting and debugging code to provide solutions to customer issues
  • Create and streamline new or existing documents on our Knowledge Base based on the customer support tickets that you have handled.

Required Skills:

  • BS in Computer Science, Computer Engineering, Mathematics or any related field.
  • 2+ years development experience in the Salesforce.com platform.
  • Expertise on various Salesforce.com technologies like Apex, Classes, Triggers,
  • Visualforce, Lightning components, SOQL, REST Services and HTTP callouts A MUST.
  • Experience in HTML, CSS, JavaScript, AJAX, and other technologies is a plus.
  • Ability to take business requirements and translate into technical specifications.
  • Ability to problem solve high-level software and application issues.
  • Ability to work remotely and attend daily stand-up meetings.
  • Ability to work independently.
  • Ability to manage your own time.
  • Strong oral and written communication skills.

Benefits:

  • Competitive salary
  • Vacation Leave – 15 days
  • Sick Leave
  • Internet allowance
  • Medical Insurance
  • Dental Insurance
  • Life Insurance

Please submit your resume to careers@kulturra.com including your LinkedIn profile if any.

 

Sample Blog Post

Sample blog post

Sage Music® ▶

Sage Music®

Custom music lessons for all ages and levels

Jason Sagebiel, founder of Sage Music®, talks about how they overcame their invoicing challenges with the help of Payment Center.

Sage Music Founder, Jason Sagebiel

Jason Sagebiel is not like any music teacher you may have encountered before. After suffering a traumatic brain injury in the Iraq war, his cognitive and motor skills were left impaired. He turned to music during his recovery and coincidentally began the next chapter in his life, as a music teacher.

Inspired by the research and therapy that helped him to recover from his injuries, he developed a pedagogy and approach to learning and teaching music using techniques based on the science and psychology of learning.

His inspiring story has been documented on TV, radio, and in two books: Jon Pieslak’s SoundTargets, and J. Martin Daughtry’s Listening To War.

Do what you do best and let Payment Center do invoicing and payments for you. Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Smithbucklin

Smithbucklin moves seamlessly from closing opportunities to invoicing to tracking payments by using Kulturra Payment Center.

Read More »

Fishbowl

Fishbowl

The #1 Manufacturing and Inventory Management Software for QuickBooks

Kulturra interviewed Taylor Boyer, Senior Salesforce Administrator, at Fishbowl.

What does Fishbowl do?

Fishbowl has an Inventory Management Software that is the #1 Manufacturing Software for QuickBooks. We help businesses track and streamline the automation of their inventory, while also providing a seamless integration with over 60 different software solutions.

Fishbowl also provides Hosting Services that give customers the ability to use Fishbowl without needing the IT knowledge or computing infrastructure to run it at their local environment. We understand inventory and provide a solution to managing it.

How long have you been using Payment Center?

We’ve been using Payment Center since December 2018. We discovered it while implementing Salesforce into our Organization through the Salesforce AppExchange.

What challenges were you looking to solve when you found Payment Center?

The Executive Team at Fishbowl wanted something that would easily integrate with our Salesforce CRM and could be customized to our business processes. Some of the other challenges included:

How did Payment Center solved your challenges?

Installing Payment Center is quick and easy, and hooking it up to Authorize.net took no time at all. Our Sales Team really enjoys the simplicity of sending invoices from within Salesforce, and allowing customers to click on the Pay Now link within the invoice to make a payment. After a payment is processed the customer gets a receipt, and everything in Salesforce is updated to reflect this. If needed, the customer can request a payment plan, which the user selects in Salesforce, and it will automatically bill the customer based on the terms of the payment plan.

Payment Center also has a nice management area within Salesforce where any of our Sales Admins can go to make changes to the app.

"Our Sales Team really enjoys the simplicity of sending invoices from within Salesforce, and allowing customers to click on the Pay Now link within the invoice to make a payment"

Why would you recommend Payment Center and Kulturra?

"Solid product that integrates with Salesforce CRM"

"Kulturra Support is great to work with and their knowledge base online is fantastic"

We would recommend Payment Center for the following reasons:

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Smithbucklin

Smithbucklin moves seamlessly from closing opportunities to invoicing to tracking payments by using Kulturra Payment Center.

Read More »

AmeriClerkships Medical Society ▶

WE MAKE DOCTORS

Pedram Mizani, MD, CEO of AmeriClerkships, talks about how they consolidated their payments and invoices in Salesforce using Payment Center.

About

AmeriClerkships Medical Society (AMS) was established on March 12, 2007, to help U.S. medical educators meet the challenges of improving resident preparation and selection process.

AMS is also the intellectual property owner of the "World’s Largest Online Booking Platform for U.S. Internships, Externships & Clerkships", known as MyClinicals. This live online system enables prospective physicians to choose to be mentored by any of AMS’ 700+ affiliated U.S. physicians.

Today, AMS and MyClinicals together are a powerful professional physician network that streamline and accelerate physician career development in the United States.

Consolidate your payments and invoices in Salesforce. Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Smithbucklin

Smithbucklin moves seamlessly from closing opportunities to invoicing to tracking payments by using Kulturra Payment Center.

Read More »

Americord®​

Cord Blood Banking

with Americord®

About Americord®​

Americord is a leader in the advancement of umbilical cord blood, cord tissue and placental tissue banking. As a private bank, Americord collects, processes and stores stem cells for future medical or therapeutic use by the family who saves them.

Americord provides expecting parents with flexible payment options for storing their newborns' stem cells.

Americord Registry, Inc is an Inc 5000 fastest growing company for 2015-2019.

Kulturra interviewed Nina Gonzalez, Data Management and System Integration for Americord, about their use of Payment Center.

Q

How long have you been using Kulturra’s Payment Center?

We started using Payment Center in 2016 after doing extensive research for a payment program that integrates with Salesforce, our website and client portal.

Payment Center user since 2016

Q

What challenges were you looking to solve when you found Payment Center?

Americord was looking for a payment solution that was scalable and secure. We required a solution that can handle recurring payments and automated billing. The new system needed to integrate seamlessly with Salesforce, an ecommerce website and a client portal. We needed the flexibility to change installment plans, charge monthly fees, and use different credit cards. We wanted a system that would alert our customers if a payment failed and also a way to alert customers when their credit cards are about to expire. Plus, we wanted a system that would make it easy for customers to provide a new credit card and make payments.

"Looking for a payment solution that was scalable and secure"

Q

How has Payment Center helped you solved the problems?

We worked with three other systems prior to moving to Payment Center and Payment Center is significantly better than any other product. It is stable and reliable. It integrates well with Salesforce. Payment Center has APIs that are easy to use for website and client portal integration. Also, our business model requires some unique features and the Kulturra team has been very reliable in providing assistance for our custom integration.

"We worked with three other systems prior to moving to Payment Center and Payment Center is significantly better than any other product."

Q

Why would you recommend Payment Center and Kulturra?

Payment Center is a product that has a lot of options and flexibility, but it is not complicated to use. Americord is a fast growing company, and our requirements continue to evolve. Payment Center has enough flexibility to continue to meet our needs.

The Kulturra team has consistently proven to be an excellent and reliable vendor with dependable customer service. They are available, knowledgeable, professional and timely with their support.

"The Kulturra team has consistently proven to be an excellent and reliable vendor with dependable customer service."

See how Payment Center can help you with your recurring payments and automated billing. Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Smithbucklin

Smithbucklin moves seamlessly from closing opportunities to invoicing to tracking payments by using Kulturra Payment Center.

Read More »

Move For Hunger

Mobilizing the relocation industry to reduce food waste and fight hunger

Fighting Hunger, One Move at a Time

More than 40 million Americans face hunger every day. Meanwhile, 40% of the food produced in the United States every year is wasted. Move For Hunger offers a sustainable solution to this inexcusable paradox.

Their network of socially-responsible relocation companies provides their customers, clients, and residents with the opportunity to donate their food when they move. Members of Move For Hunger also volunteer to host/assist with community food drives, participate in cause marketing campaigns, and create employee giving programs. Since 2009, they have delivered more than 21.1 million pounds of food to food banks across the United States and Canada. That’s the equivalent of 17.7 million meals.

And they are just getting started.

Payment Center for Move For Hunger

Move For Hunger has been using Kulturra Payment Center since 2018.

As their growing network expands, their accounting team needed a solution for creating invoices that is not cumbersome and won't take so much of their time. According to Adam Lowy, Move For Hunger's Executive Director, Kulturra Payment Center has been a gamechanger for their organization!

Gamechanger

“This app has literally saved hours of time for my team members - giving us more time to focus on the work we’re doing to fight hunger across the country. Customer service has also been super fast, with some additional great resources located on their website. I’d definitely recommend to anyone looking to streamline their invoicing process.“
Adam Lowy
Founder & Executive Director

Here are other team members that are using Payment Center on what they think about the app and how it helped them on a daily basis.​

The Best Payment App!​​

“This app has been a LIFESAVER. Before Kulturra Payment Center, our team had to inefficiently create an invoice manually. When your team has a few hundred invoices to send, this can get very tedious and time consuming! In using the Payment Center, we have been able to cut down on our administrative time for invoices, and get back to doing our jobs more efficiently.“
Bridget Foley
Director of Multi-family programs

Saves us so much time as an organization!​

“Previous to using this, we had to manually create PDF invoices as well as enter the information into Salesforce. While it doesn’t sound like this would take up so much time, the Kulturra Payment Center has made a world of difference! It has allowed our non-profit organization to utilize our time much more efficiently.”
Kelly DePinho
Program Director

Very helpful app!

“Our org has been using this app and it has truly made a difference in how we manage invoicing. We are able to easily create, send, and follow up with our donations. Love how they are connected to the opportunity and do not need to be uploaded as an attachment. Thanks for making our lives more efficient so we are able to focus on fighting hunger!”
Alexandra Marcus
Partner Relations & Engagement Manager

Take back your time and let Payment Center do the invoicing for you. Contact us today.

Let's Get Started

Want to learn more how you can streamline your payments and invoices using Payment Center? Talk to us.

Smithbucklin

Smithbucklin moves seamlessly from closing opportunities to invoicing to tracking payments by using Kulturra Payment Center.

Read More »

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