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What Are the Top 3 Payment Processing Solutions for Salesforce in 2026?

Posted on by Felizardo Iguban

The top three Salesforce payment processing solutions in 2026 are Chargent, Kulturra, and Blackthorn. These solutions were selected based on Salesforce AgentExchange (formerly AppExchange) customer ratings and compared across payment capabilities, invoicing, automation, customization, security, and other key evaluation criteria.

How We Selected the Top Salesforce Payment Processing Solutions

To identify the top Salesforce payment processing solutions for 2026, we reviewed customer ratings and user feedback from Salesforce AgentExchange. The three solutions with strong customer review profiles were selected for evaluation.

We then compared each solution across capabilities organizations commonly consider when selecting a Salesforce payment processing platform, including payment links, recurring payments, invoicing, payment reminders, in-person payments, developer flexibility, multi-entity support, customer payment portals, pricing, and security compliance.

This comparison is not a ranking or recommendation of one solution over another. Each organization should evaluate solutions based on its specific payment workflows, technical requirements, budget, and business needs.

Comparison updated: 2026

Why Salesforce Payment Processing Solutions Matter

Organizations using Salesforce often need more than basic payment collection. They may need payment links, invoicing, recurring billing, or point-of-sale (POS) payments while keeping payment activity connected to Salesforce customer data and workflows.

Choosing the right Salesforce payment processing solution requires evaluating features, pricing, security, customer support, and long-term business needs.

What Features Should a Salesforce Payment Processing Solution Include?

Before comparing payment providers, define the capabilities your organization requires. While every business has different workflows, the following features are common considerations when evaluating Salesforce payment processing solutions.

Payment Links

Can the solution support sending secure payment links so customers can pay online using their credit card? Payment links allow customers to complete payments from invoices, emails, text messages, or other digital communications without requiring a separate checkout experience.

Look for solutions that make it easy to generate payment links, track payment status, and associate transactions with the correct Salesforce records.

Gateway Support

Does the solution support your preferred payment gateway or offer multi-gateway flexibility? Compatibility with major gateways (like Stripe, Authorize.Net, or PayPal) gives you the freedom to choose your processor, avoid vendor lock-in, and negotiate lower rates.

Recurring Payments

Does the solution support recurring payments and automated billing schedules? This capability is important for businesses that offer subscriptions, memberships, payment plans, or other services requiring regular customer payments.

A recurring payment solution should allow organizations to manage billing schedules, track payment status, and maintain customer payment information securely.

Invoicing

Can the application generate invoices with embedded payment options? Combining invoicing and payment collection within Salesforce can reduce manual processes and help customers pay faster.

Look for solutions that allow teams to create invoices, send them to customers, and provide a simple way for customers to complete payments directly from the invoice.

Payment Reminders

Does the solution provide automated payment reminders? Features such as upcoming payment notifications, overdue invoice reminders, and expired credit card alerts can help organizations improve collections and reduce administrative follow-up.

Automated reminders can also create a better customer experience by keeping customers informed before payment issues occur.

In-Person Payments

Does the solution support in-person payments and point-of-sale (POS) transactions? Organizations that accept payments at physical locations, events, retail environments, or customer sites should look for Salesforce payment solutions that support card-present transactions.

A POS payment capability allows customers to pay using payment devices that support tap, chip, and contactless payment methods. The solution should also synchronize payment information with Salesforce so teams have a complete view of customer transactions across both online and in-person payment channels.

Developer Flexibility

Does the solution provide enough customization options to support your organization’s workflows? Salesforce environments are often highly customized, so payment solutions should offer tools such as APIs, automation capabilities, and configuration options.

Developer-friendly solutions allow organizations to build payment processes that align with their existing Salesforce architecture rather than forcing teams to change their workflows.

Multi-Entity Support

Does the solution support multiple entities within your organization? Companies with multiple brands, business units, or legal entities may need separate payment configurations.

A multi-entity payment solution should support different branding, payment gateways, bank accounts, and payment routing rules while allowing each entity to manage transactions appropriately.

Customer Payment Portal

Does the solution provide a customer payment portal? A self-service payment portal allows customers to securely access invoices, make payments, update payment methods, and manage their payment information.

Payment portals can reduce support requests and provide customers with a convenient way to manage their accounts.

How Much Does a Salesforce Payment Processing Solution Cost?

Pricing is another important factor when evaluating payment processing apps for Salesforce. The right solution should provide the required functionality while fitting within your organization’s budget.

When comparing pricing, consider more than subscription fees. Review transaction costs, implementation expenses, support plans, and additional charges for premium features. The overall cost of ownership is often more important than the initial price.

Why Customer Support Matters

Payment processing is a critical business function, so reliable customer support is an important consideration. Issues with payment transactions can directly impact revenue and customer satisfaction.

Before selecting a provider, review customer feedback, support experiences, and user ratings. Salesforce AgentExchange reviews can provide insight into how customers evaluate the solution after implementation.

What Security and Compliance Standards Should a Salesforce Payment Solution Meet?

Security and compliance should be key parts of your evaluation process because payment data requires strong protection.

One of the most important standards to review is PCI DSS compliance. PCI compliance is a shared responsibility between your organization and your payment solution provider. Look for solutions that help reduce your PCI scope through secure payment processing methods such as tokenization, which helps prevent sensitive payment data from being stored directly in your Salesforce organization.

Another important security consideration is the vendor’s SOC 2 report. A SOC 2 report provides insight into how a provider manages customer data, including its security controls, policies, procedures, and technology infrastructure. Vendors with strong security practices can help organizations better protect customer payment information.

Comparing the Top 3 Salesforce Payment Processing Solutions

The following comparison shows how Chargent, Kulturra, and Blackthorn align across the evaluation criteria outlined above. The goal is to help organizations understand the differences between each solution and identify which platform best fits their payment workflows, Salesforce environment, and business requirements.

ChargentKulturraBlackthorn
AgentExchange Reviews4.93 (529 reviews)4.98 (305 reviews)4.97 (181 reviews)
Estimated Pricing RangeHigher annual cost rangeLower to mid-range annual costMid-range annual cost
Gateways Supported30+ Integrations120+ Integrations120+ Integrations
Payment LinksSupportedSupportedSupported
Recurring PaymentsSupportedSupportedSupported
InvoicingPartial. Supports payment requests. Standalone invoice generation may require configuration or an invoicing integration.SupportedSupported
Payment RemindersPartial. Supports automated payment collection. Customer reminders may require automation or additional configuration.SupportedPartial. Supports scheduled payments. Automated reminders may require automation or additional configuration.
In-Person PaymentsSupportedSupportedSupported
Developer FlexibilityNative app with flexible configuration options.Native app with flexible configuration options.Native app with flexible configuration options.
Multi-Entity SupportPartial. May require additional Salesforce configuration.SupportedPartial. May require additional Salesforce configuration.
Customer Payment PortalSupported through Experience Cloud.Supported through Experience Cloud.Supported through Experience Cloud.
Security and ComplianceSupports tokenization and has a SOC 2 report.Supports tokenization and has a SOC 2 report.Supports tokenization and has a SOC 2 report.

All three Salesforce payment solutions cover the core needs most organizations look for, including payment links, recurring payments, in-person payments, Salesforce flexibility, and secure payment processing.

The key differences appear in areas such as gateway support, payment reminders, and invoicing, where some capabilities may require additional Salesforce configuration or integrations. Organizations should consider their required workflows, level of customization, and operational complexity when comparing these solutions.

Can Salesforce Accept Payments? Understanding Your Salesforce Payment Options

Posted on by Felizardo Iguban

Yes, Salesforce can accept payments. Businesses can accept credit card and ACH payments in Salesforce through several approaches, including Salesforce products such as Commerce Cloud and Salesforce Payments, as well as Salesforce partner solutions available through AgentExchange, such as Kulturra. The right solution depends on your payment workflows, required features, preferred payment processors, and billing needs.

Before exploring the different options, it helps to understand how payment processing works. Salesforce is primarily a CRM platform, not a traditional payment processor. To accept credit card or ACH payments, you’ll typically need a payment provider that can securely authorize and process transactions between your customers, their financial institutions, and your business.

Some of the most popular payment processors include Stripe, Authorize.net, and CardConnect. Once you have an account with a payment processor, you can typically accept payments through their own platform or website.

If you want to accept payments directly within Salesforce, you’ll also need an integration that connects Salesforce to your payment processor. Fortunately, you don’t have to build this integration yourself. Salesforce offers its own products for certain payment scenarios, and there are also AgentExchange (formerly AppExchange) solutions that provide pre-built integrations with a variety of payment processors and additional capabilities.

What are the Salesforce payment products?

Salesforce offers several ways to accept payments, but the available features depend on which Salesforce products your organization uses.

Commerce Cloud

If you’re using Salesforce Commerce Cloud, you’ll have access to robust payment capabilities designed for ecommerce. Customers can securely complete purchases online, and Commerce Cloud integrates with supported payment providers to handle payment authorization, capture, refunds, and order management. For organizations selling products through an online storefront, Commerce Cloud provides a comprehensive payment experience out of the box.

Salesforce Payments

If you’re not using Commerce Cloud, Salesforce Payments serves as Salesforce’s built-in payment solution. It enables businesses to generate and share secure online payment links while automatically linking transactions to relevant Salesforce records, keeping all payment tracking within your CRM.

Salesforce Payments works well for organizations with basic payment needs, but its main limitation is processor flexibility. Because it supports a significantly narrower selection of payment gateways compared to AgentExchange solutions, businesses with specific merchant processing preferences may find it restrictive.

While it handles simple payment links just fine, organizations needing freedom of processor choice, or those managing specialized billing structures, typically turn to AgentExchange for broader gateway compatibility and greater flexibility within Salesforce.

What are the AgentExchange Solutions

Beyond Salesforce’s own payment products, businesses can also explore Salesforce AgentExchange. Here you’ll find payment applications built by Salesforce partners that extend the platform with additional capabilities.

These solutions can connect Salesforce to popular payment processors, automate payment workflows, support recurring payments, generate invoices, collect ACH and credit card payments, and provide industry-specific functionality that may not be available with Salesforce’s own products.

Because every organization has different requirements, there isn’t a single “best” payment solution. The right choice depends on your business processes and long-term goals.

When evaluating AgentExchange payment solutions, consider the following questions:

Does the solution support my business processes?

Start by identifying your must-have requirements. For example:

  • Do you need one-time payments, recurring billing, or payment plans?
  • Will you be accepting both credit card and ACH payments?
  • Do you need online payment portals or payment links?
  • Does the solution support multiple payment processors?
  • Can it automate invoicing, payment reminders, and payment reconciliation?
  • Does it work with the Salesforce objects and workflows you already use?

Does the pricing fit my budget?

Compare more than just the subscription price. Consider implementation costs, usage fees if any, support plans, and the time your team will spend managing the solution.

What level of support does the vendor provide?

Payment processing is a business-critical function. If an issue arises, you’ll want a vendor that is responsive and experienced. Review customer ratings in the AgentExchange and understand what support channels are available before making a decision.

How does the vendor approach security?

Security should be a top priority when evaluating any payment solution. Choose vendors that follow industry standards like tokenization and offer clear transparency into their compliance practices. Reviewing a vendor’s SOC 2 report is a great way to verify how they handle your sensitive data.

Does the solution have experience with organizations like mine?

Many payment solutions are designed with specific industries or use cases in mind. Reviewing customer success stories can help you understand how the product performs in organizations similar to yours.

For example, Kulturra is a Salesforce-native payment solution built to give you the freedom to bring your preferred payment processor by integrating with a wide range of gateways. For organizations constrained by the strict processor limitations of Salesforce’s built-in tools, Kulturra offers the gateway flexibility you need while letting you manage invoicing, recurring billing, and payment workflows entirely within Salesforce.

Ultimately, the best AgentExchange solution is one that fits your specific business requirements and integrates with your preferred payment processor, while giving your organization the long-term support to grow.

Frequently Asked Questions

Can Salesforce process credit card payments?

Yes. Salesforce can accept credit card payments through Salesforce products such as Salesforce Payments and Commerce Cloud, or through partner solutions available on AgentExchange.

Can Salesforce accept ACH payments?

Yes. ACH support depends on the payment solution and payment processor being used.

Can Salesforce handle recurring payments?

Some Salesforce products and partner solutions support recurring payments. Organizations with subscription billing requirements should evaluate which solution best fits their workflow.

Does Salesforce store credit card information?

Most payment solutions use tokenization so sensitive payment details are handled securely by payment providers rather than stored directly in Salesforce.

What is the best payment solution for Salesforce?

The best Salesforce payment solution depends on your business requirements. Salesforce Payments may be suitable for organizations with straightforward payment collection needs, while AgentExchange solutions such as Kulturra may be a better fit for businesses that need multiple payment processor options, advanced workflows, recurring payments, payment plans, or additional automation.

Payment Links in Salesforce: Get Paid With One Click

Posted on by Jerus Ortiz

Getting paid shouldn’t slow down your sales cycle, delay service delivery, or create extra manual work for your team. Yet for many organizations, collecting payments still involves multiple systems, manual follow-ups, or clunky customer experiences.

 

Payment Links inside Salesforce change that.

 

With Kulturra for Salesforce, you can generate secure payment links directly from your Salesforce records and send them to customers instantly, no terminals, no portals, and no back-and-forth emails.

 

Just one click for your customer to pay, and everything is automatically tracked inside Salesforce.

 

What Are Payment Links in Salesforce?

Payment Links allow you to request and collect payments using a secure, shareable link generated directly from Salesforce. Instead of asking customers to log into a portal or call in payment details, you simply send them a link. They open it, pay securely by card or ACH, and you’re done.

 

Because the entire process is connected to Salesforce, payment activity is automatically recorded against the relevant record,whether that’s an Opportunity, Invoice, Case, or Quote.

The result? Faster payments, fewer errors, and a better customer experience.

How Kulturra Payment Links Work

With Kulturra, Payment Links are built directly into your Salesforce workflows. Your team can generate links from virtually any Salesforce object, including:

✅ Opportunities

✅ Cases

✅ Quotes

✅ Invoices

✅ Custom objects

Once generated, links can be sent through whatever communication channel you already use, email, SMS, customer messaging platforms, or embedded in documents.

 

Customers are taken to a secure, branded payment page where they can complete payment quickly, without needing to log in or create an account. After payment is completed, Salesforce updates automatically, and the payment link can be closed to prevent duplicate payments.

Key Features of Kulturra Payment Links

Generate Links From Anywhere in Salesforce
Create payment links directly from the records your team already works in. No switching tools or exporting data.

 

Send Links Through Any Channel
Share payment links via email, text message, or even include them in PDFs or email signatures.

 

Branded, Secure Payment Experience
Customers pay through a secure payment page that can reflect your branding,helping build trust and maintain a professional experience.

 

Automatic Salesforce Updates
When payment is completed, Salesforce records update automatically. No manual reconciliation, no data entry.

 

Smart Link Management
Payment links can automatically close after payment to prevent duplicates or overpayments.

Real-World Use Cases

Payment Links aren’t just convenient,they solve real business challenges across teams.

 

Speeding Up Sales Cycles
Send a payment link for deposits or upfront fees immediately after deal approval.

 

Remote or Field Services
Collect payments without needing physical terminals or on-site processing.

 

Accounts Receivable Collections
Make it easy for customers to pay outstanding balances with a single click.

 

Embedded “Pay Now” Experiences
Add payment links to invoices, quotes, emails, or customer communications.

Why Payment Links Reduce Friction (For Everyone)

For customers, Payment Links remove barriers. No account creation. No phone calls. No navigating complicated portals. For internal teams, everything stays inside Salesforce, where reporting, automation, and customer history already live.

 

That means:

 

✅ Less manual work

✅ Fewer payment delays

✅ Better visibility into cash flow

✅ Stronger customer experience

Getting Started With Payment Links in Salesforce

If your team is looking to accelerate cash collection, simplify payment workflows, or reduce manual reconciliation, Payment Links are one of the fastest ways to modernize your payment process inside Salesforce.

 

With Kulturra, you can start generating and sending payment links quickly, without changing how your team already works in Salesforce.

 

Find us on the Salesforce AppExchange or learn more about Kulturra for Salesforce to see how Payment Links can fit into your current workflows and help your team get paid faster.

How to Use Salesforce as Your Point-of-Sale (POS)

Posted on by Jerus Ortiz

What if your Salesforce CRM could also act as your point-of-sale (POS) system?

 

With Kulturra, it can. Kulturra transforms Salesforce into a fully functional POS with no third-party POS software, no clunky integrations, and no double entry. Just one clean, connected system.

 

Why Run POS Through Salesforce?

Traditional POS systems operate in silos, separate from your CRM. That means sales, payments, and customer data live in different places, creating duplication, errors, and headaches.

 

By running POS directly in Salesforce, everything stays in one place:

  • Sales data connects seamlessly with payments
  • Payment history links to customer records instantly
  • Finance, sales, and service teams all get full visibility

It’s faster, cleaner, and easier to scale as your business grows.

How It Works with Kulturra

Setting up POS in Salesforce is simple with Kulturra:

  • Connect a card reader or payment terminal to your Salesforce environment.
  • Open the record (Opportunity, Case, or even a custom object) when it’s time to collect payment.
  • Tap, swipe, or insert the customer’s card with the reader.
  • Process instantly—Kulturra records the payment, generates a receipt, and ties it to the right Salesforce record.

It works with tap-to-pay, chip, and mobile wallets, just like any modern POS.

Real-World Use Cases

POS inside Salesforce is perfect for:

  • Field Service Teams: Techs collect payments on-site as soon as a job is complete.
  • Clinics & Health Centers: Front desk reps check out patients without leaving Salesforce.
  • Showrooms & Retail Counters: Close deals and process payments instantly on the spot.
  • Events & Registrations: Accept at-the-door payments or renewals tied directly to attendee records.

In every scenario, payments are captured in real time, tied to the right account or opportunity, and available for reporting across teams.

The Kulturra Advantage

With Kulturra, you’re not juggling multiple systems. You’re streamlining payments right inside Salesforce.

  • No double entry
  • No third-party reconciliation
  • No more wondering who paid what

Instead, you get:

✔ Real-time payments linked to Salesforce records
✔ Clear audit trails and reporting
✔ A mobile-friendly POS experience built for teams on the go

Ready to Turn Salesforce Into Your POS?

Why manage sales and payments in separate systems when Salesforce can do it all? With Kulturra, your CRM becomes your POS, saving time, cutting costs, and giving you a unified view of your customers.

 

👉 Learn more about Kulturra for Salesforce or find Kulturra on [Salesforce AppExchange]

Subscriptions And Recurring Billing In Salesforce

Posted on by Jerus Ortiz

If your business runs on subscriptions, retainers, or repeat billing, you already know how important it is to automate those payments. Manual follow-ups, late invoices, and missed collections add unnecessary friction and costs.

 

That’s where Kulturra comes in. It brings full subscription and recurring billing functionality directly into Salesforce, so you can set up once and get paid on time without the constant admin overhead.

 

In this guide, we’ll walk you through how to automate billing, streamline payments, and stay in control, all inside your existing Salesforce setup.

 

Part I: Automate Your Billing Workflow

While Salesforce is a powerful CRM, it doesn’t natively support recurring billing out of the box. With Kulturra installed from the AppExchange, however, you can enable fully automated billing with just a few clicks.

 

Here’s how it works:

  • Create a recurring invoice profile.
  • Define the billing schedule: monthly, quarterly, custom.
  • Set your start and end dates or leave it open-ended.
  • Kulturra takes care of generating and sending invoices based on your settings.

Your team sets it up once, and Kulturra handles the rest.

Part II: Offer Flexible Payment Options

Kulturra supports multiple payment methods so your customers can pay how they prefer:

  • Credit card
  • ACH / eCheck
  • Wire or check (manually marked as paid)
  • Auto-bill pay with tokenized card on file

Customers can pay directly from their invoice using a secure payment link. With tokenization, no sensitive card data is stored in Salesforce ensuring your setup stays PCI-compliant and secure.

Part III: Keep Everyone Informed, Automatically

Kulturra keeps your team and your customers in the loop with real-time visibility and smart notifications.


For your team:

  • Track invoice history and payment status
  • View upcoming billing events
  • Link all transactions to the correct records (Account, Opportunity, etc.)

For your customers:

  • Email receipts for successful payments
  • Alerts when cards are about to expire
  • Notifications for failed payments
  • Automated retry attempts for declined transactions

No more chasing payments or wondering what’s been collected.

Part IV: Smarter Collections Without the Follow-Up

Let’s face it: not every recurring invoice gets paid on time.

 

Kulturra gives you built-in tools to stay proactive:

  • Auto-reminders for overdue invoices
  • Custom retry logic for failed transactions
  • Personalized follow-up options

Collections become a part of your system and not a daily to-do list.

Why Use Kulturra for Recurring Billing?

Unlike disconnected third-party billing platforms, Kulturra is built 100% natively for Salesforce.

 

That means:

  • No syncing issues
  • No jumping between platforms
  • No custom integrations needed

You get full visibility and control over the billing process right alongside your CRM data.

Ready to See It in Action?

Whether you’re managing memberships, software subscriptions, monthly retainers, or ongoing service contracts, Kulturra helps you simplify and scale recurring billing without leaving Salesforce.

 

👉 Find Kulturra on AppExchange

👉 Learn more about Kulturra for Salesforce.

How to Simplify Invoicing Directly Inside Salesforce

Posted on by Jerus Ortiz

If your team is using Salesforce but still relying on spreadsheets or external tools to send invoices, you’re adding unnecessary complexity to your workflow. The truth is, you can and should fully integrate invoicing into the Salesforce experience.

 

With Kulturra, you can create, send, and manage invoices without ever leaving Salesforce, saving time, reducing manual work, and helping you get paid faster.

 

Here’s how it works:

Part 1: Create Invoices Natively in Salesforce

Invoicing with Kulturra starts right inside Salesforce. Whether you’re working from an account, opportunity, quote, or even a custom object, generating an invoice is just a few clicks away.

 

For example, if you’re creating an invoice from an opportunity, all related products and pricing details are automatically pulled in with no double entry, no copying and pasting.

 

You can also:

✔️ Add more items from your existing product catalog

 ✔️ Create custom line items on the fly

 ✔️ Apply taxes, shipping, discounts, or surcharges

 ✔️ Customize charges to match your exact billing structure

 

Everything is designed to fit seamlessly into your existing Salesforce workflow.

Part 2: Fully Customizable Invoice Templates

With Kulturra, your invoices can look exactly the way you want them to. Our customizable templates allow you to reflect your brand and meet your specific formatting or legal requirements.

 

You can easily include:

✔️ Payment instructions
✔️ Logos and branding
✔️ Terms and conditions
✔️ Any other required language or details

 

Because it’s all native to Salesforce, your team stays in one system—no jumping between platforms or re-entering data.

Part 3: Sending Invoices and Getting Paid

Once your invoice is ready, you can email it directly to your customer from Salesforce. The email includes a secure payment link that lets customers pay online instantly using credit card, ACH/eCheck, or other supported methods with no login or extra steps required.

 

As soon as the payment is submitted:
✔️ The transaction is processed in real-time
✔️ The invoice is automatically marked as paid
✔️ Payment records are linked to the correct account for easy tracking

 

Your team gets full visibility, and your customers get a frictionless payment experience.

Part 4: Automating Follow-Ups and Payment Schedules

Kulturra goes beyond just sending invoices. You can:
✔️ Accept down payments or split invoices into installments
✔️ Schedule recurring billing for subscriptions
✔️ Set automatic reminders for unpaid invoices
✔️ Send multiple invoices or customer statements in bulk

 

This helps you stay on top of collections without extra manual work, speeding up your cash flow and keeping your processes organized.

Why Kulturra Stands Out

Kulturra is purpose-built for Salesforce, which means:
✅ No third-party integrations to manage
✅ No data sync issues
✅ No extra platforms to learn

 

Everything stays tied to your Salesforce accounts, opportunities, quotes, and products. Plus, you get full support for various payment methods, including credit cards, ACH, checks, wire transfers, and even cash.

Ready to Streamline Invoicing in Salesforce?

Whether you’re sending a handful of invoices a month or handling high-volume billing, Kulturra helps you simplify the process, reduce friction, and get paid faster, all without leaving Salesforce.

 

Want to see it in action? Learn more about Kulturra for Salesforce or Explore Kulturra on AppExchange today and bring your billing where it belongs, inside Salesforce.

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