If you’re using Salesforce and want to integrate payments, you might be asking: Should I use Salesforce Payments or an AppExchange app like Kulturra?
Let’s break down the differences and help you decide which solution is the best fit for your business.
What Is Salesforce Payments?
Salesforce Payments is Salesforce’s native payment processing solution.
It allows businesses to accept:
💳 Credit cards
🏦 ACH
📱 Digital wallets
…all directly inside Salesforce.
Salesforce Payments supports features like tokenization, saved payment methods, one-click checkouts, and role-based access controls. It primarily uses Stripe as its payment gateway and focuses on simple, secure payment collection via checkout links and online forms.
While it’s convenient, Salesforce Payments is not a complete billing platform. It lacks:
- Invoicing
- Advanced recurring billing
- Point-of-sale (POS) functionality
- Deep customization for complex business models
What Is Kulturra?
Kulturra is a Salesforce-native billing and payments app on AppExchange that goes beyond simple payment collection.
Unlike Salesforce Payments, Kulturra supports 100+ processors, including:
- Stripe
- Square
- PayPal
- Authorize.net
- CardConnect
- And more
This flexibility means you can shop for better rates without being locked into a single provider.
But Kulturra isn’t just about choice—it’s a full billing operations platform built inside Salesforce.
With Kulturra, you get:
✅ One-time and recurring invoicing
✅ Credit card, ACH, wire, and in-person payments
✅ Tap-to-pay POS functionality
✅ Auto-reminders and retry logic
✅ Custom billing workflows
✅ Tokenization and saved cards
✅ Full audit trails and Salesforce-native reporting
✅ Hands-on support to optimize your merchant account and reduce fees
The Key Difference
The main difference comes down to scope:
Salesforce Payments → Helps you collect simple payments online with Stripe.
Kulturra → Helps you run your entire billing and payments process inside Salesforce, across multiple processors, with advanced features that scale with your business.
If you only need basic payment collection, Salesforce Payments may be enough.
But if you want to:
- Lower your processing fees
- Automate billing
- Use Salesforce as your POS
- Connect with multiple processors
- Or unify sales, service, and finance data in one place…
👉 Kulturra is the better choice.
Final Thoughts
Salesforce Payments offers simplicity, but Kulturra brings flexibility, cost savings, and robust billing features that let you scale.
Why juggle multiple tools when you can manage payments, invoicing, and billing all in Salesforce?
📌 Find Kulturra on AppExchange
📌 Or book a demo to see it in action.
