Support Plans

Choose your plan

Free

$ 1,499 or 20% of net per year

Popular

	Standard	Premium
Knowledge Base	✅	✅
Email Support	✅	✅
Phone Support (outbound, web conference)	❌	✅
Support Hours	M-F, 9am-5pm EST (8-hour coverage)	M-F, 6am-2am EST (20-hour coverage)
Response Time - urgent / system impaired	8 hours	2 hours
Response Time - general inquiry	48 hours	4 hours
Expert Coaching	❌	✅
Developer Support / Custom Development	Paid Add-on	Paid Add-on

All amounts are in USD.

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