Support Plans

Choose your plan

See below for details of each plan.

STANDARD

Free
  •  

PREMIUM

$ 1,999 or 20% of net per year
  •  
Popular
 StandardPremium
Knowledge Base
Email Support
Phone Support (outbound, web conference)
Support HoursM-F,
9am-5pm EST
(8-hour coverage)
M-F,
6am-2am EST
(20-hour coverage)
Response Time - urgent / system impaired8 hours2 hours
Response Time - general inquiry48 hours4 hours
Expert Coaching
Developer Support / Custom DevelopmentPaid Add-onPaid Add-on

All amounts are in USD.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.

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